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Hot Tub & Spa Emporium BBB Business Review

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Gazebo Showcase
Hot Tubs
Spa Accessories
- Cover Lifters
- Spa Side
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About the Owner

Todd Smith, founder and owner of the Hot Tub and Spa Emporium in Rocklin, California, has 30 years experience in the hot tub/spa industry. You can be confident in knowing his experience is second to none. Todd is truly passionate about knowing his products and serving his customers and welcomes the opportunity to answer any questions you may have!

Google Reviews

Hot Tub & Spa Emporium | Rocklin Store

4.6 out of 5 stars

L&G E.

5 out of 5 stars

posted 1 month ago

We met Todd of Hot Tub & Spa Emporium at the Sacramento Home & Garden Show, where we were able to easily evaluate every hot tub distributor and their products. We had previously owned a Master Spa Hot tub in Michigan, so we were already knowledgeable of their quality and dependability. However, the driving force to purchase from Hot Tub & Spa Emporium came from the professional, fair and easy-going approach from Todd and his team.
When our hot tub was delivered, it was done so with expedience and professionalism. The team was on time, friendly and went the extra mile to leave the path as good as when they found it, while both removing our old Dimension One hot tub, (don't get me started) while delivering our new Master Spa.
We are extremely pleased with our decision of both the Master Spa and of the team at Hot Tub & Spa Emporium.
Gary

Barbara Bernardin

5 out of 5 stars

posted 3 weeks ago

We bought our spa from Hot Tub & Spa Emporium at one of the home shows. We had a very positive sales experience - no pressure. We were encouraged to go look at their competitors. Once we weighed all the options, we selected Hot Tub & Spa Emporium. The sales process was professional and easy. We already had a pad and just needed to get the electrical run. They held the spa while we did so. The guys who delivered it did a great job! They successfully maneuvered the spa through our tight side yard into the backyard. They explained what they were doing every step of the way. They then educated us on the use of the spa. They were very friendly and helpful. We used our spa that night and fell in love with it! We can sit in it and watch the stars. Great purchase!